These Terms and Conditions govern all bookings for Palm Villa. Please make sure that you have read them before making a booking with us. Any bookings made or order placed by you, shall be deemed an offer by you to rent the relevant accommodation subject to these terms and conditions.

Liability
We shall not be liable for any loss, breach or delay due to any cause beyond our reasonable control including though not limited to an act of God, explosion, flood, tempest, fire or accident, war or threat of war, civil disturbance, acts, restrictions, regulations, bye-laws, or measures of any kind on the part of any governmental or local authority, strikes, lock-outs, or other industrial actions or disputes or adverse weather conditions. In any such case we shall be entitled to treat the contract as discharged.

We will not compensate for the breakdown of mechanical equipment such as pumps, boilers, swimming pool filtration systems etc (although we shall endeavour to repair as soon as possible).

We cannot be held responsible for the failure of public utilities such as water, gas and electricity.

We cannot be held responsible for noise or disturbance originating beyond the boundaries of the holiday accommodation or which is beyond our control such as building work outside of the holiday accommodation.

Safety
No responability is accepted by the owners of the property for any accident or injury caused in the villa or grounds. We draw particular attention to the use of the swimming pool especially by young children.

Payment
The deposit of 30% of the full rental cost is required in order to secure your booking. The full balance and a refundable damage deposit of £300 must be received not less than 6 weeks before the date of arrival.

The refundable damage deposit is to cover those events laid out in these terms and conditions and, where none of those events apply, will be refunded within 1 week of departure from the villa.

We reserve the right to regard the booking as cancelled if both or either of the balance and/or damage deposit remain unpaid after the due date, and shall be entitled to retain any deposit paid.

For bookings made less than 6 weeks prior to the arrival date, immediate payment of the full rental cost and the refundable damage deposit is required.

Payment can be made by cheque or by bank transfer to our bank account.

Cancellation
In the event that you cancel the booking at any time, no refund is made whatsoever. Travel insurance is therefore strongly recommended.
 
You’re Responsibilities
The accommodation must be left in a reasonable state of cleanliness and general order. We reserve the right to deduct an appropriate amount for extra cleaning from the refundable damage deposit.

Should any of the equipment, furnishings or linen in the villas be lost or damaged then the cost of repair or replacement will be deducted from the refundable damage deposit.

Behaviour
It is your responsibility to ensure that you and the members of your party do not behave in a way that causes offence or danger to others or which risks damage to property belonging to others. In such circumstances, we have the right to terminate arrangements, in which case our responsibility to you ceases immediately and there can be no refunds, no payment of compensation and no reimbursement of any cost or expense that you may incur as a result. Further, you will be liable to reimburse us for any expenses whatsoever that we incur as a result of your behaviour.

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